id	summary	reporter	owner	description	type	status	priority	milestone	component	resolution	keywords	cc
259	RT tickets opened with CCs do not send correspondence to those CCs	mitchb		We recently added a scrip in use by some of IS&T that adds people CC'd on initial ticket-creating mail as CCs on the ticket.  The intent was to have future correspondence not drop them from the loop.  Unfortunately, because our Correspondence template clobbers CCs and our Comment template clobbers Tos (same problem that thwarts new people filing hostname requests manually), those ticket CCs will never receive the correspondence.	defect	closed	minor		rt	fixed